These Terms of Service ("Terms") govern your access to and use of the Biqet website, AI Career Companion, dashboard and related services.
Biqet is operated by BIQET LTD, a private limited company registered in England and Wales.
By creating an account, accessing or using Biqet, you agree to these Terms. If you do not agree to these Terms, please do not use our services.
1. About Biqet
Biqet is an AI-powered career companion designed to help users understand and improve their career position through features including CV analysis, career diagnosis, career guidance, interview preparation, career-path recommendations and other career-related tools.
Biqet is operated by:
BIQET LTD
Company number: 17416011
Registered in England and Wales
Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA
Email: hello@biqet.com
Biqet provides both free and paid features and subscription plans.
2. Eligibility
You must be at least 16 years old to create an account or use Biqet.
By creating an account, you confirm that:
You meet the minimum age requirement.
The information you provide is accurate and not misleading.
You have the legal capacity to agree to these Terms.
You will use Biqet only for lawful purposes.
If we reasonably believe that an account does not meet these requirements, we may restrict or terminate access to the service.
3. Your Account
You are responsible for maintaining the security of your Biqet account and for activity carried out through your account.
You agree to:
Keep your login details secure.
Provide accurate account information.
Take reasonable steps to prevent unauthorised access.
Notify us if you believe your account has been compromised.
Use your account primarily for your own career information and services.
Biqet accounts and personal usage allowances are intended for the individual account holder.
You must not use your account to repeatedly process CVs, career information or personalised analyses belonging to other people in order to circumvent account, subscription or usage restrictions.
We may use reasonable technical measures to prevent account sharing, abuse, duplicate usage, fraudulent activity or attempts to circumvent plan limits.
We may temporarily restrict processing where necessary to protect the service or investigate suspected misuse.
4. Free and Paid Plans
Biqet offers Free, Pro and Elite plans and may introduce other plans in the future.
Different plans may provide different:
Features
Usage allowances
CV analysis or refresh limits
AI usage limits
Interview preparation features
Career insights
History and progress features
Other functionality
The features and limits included with each plan will be shown on Biqet when you subscribe or use the service.
Some features may be unavailable on Free or lower-tier plans.
We may introduce, modify or discontinue features as Biqet develops. Where a change materially affects an active paid subscription, we will take reasonable steps to provide appropriate notice where required.
5. Payments and Subscriptions
The applicable price, billing frequency and plan details for paid subscriptions will be displayed before you purchase.
Payments are securely processed by Stripe.
Biqet does not store your complete payment-card details.
By purchasing a paid subscription, you authorise Stripe to charge your selected payment method for the amounts presented to you during checkout.
Unless otherwise stated before purchase, paid subscriptions are recurring subscriptions and will renew in accordance with the billing frequency shown at checkout until cancelled.
You are responsible for keeping your payment information accurate and up to date.
If a payment fails or your subscription expires, access to paid features may be restricted or returned to the applicable free level.
If a payment remains outstanding, is refunded or becomes subject to a payment dispute, access to paid features may also be restricted in accordance with Section 6.
Nothing in these Terms affects any mandatory rights you have under applicable consumer law.
6. Cancellations, Refunds and Payment Disputes
You may cancel a paid subscription using the cancellation options made available through Biqet.
Unless stated otherwise when you cancel, cancellation will normally prevent the subscription from renewing for another billing period, while paid access remains available until the end of the period you have already paid for.
Payments already made are not automatically refundable merely because you choose to stop using Biqet before the end of a billing period.
Refund requests may be considered where appropriate and will be handled in accordance with applicable consumer law and any statutory rights available to you.
Where a full refund is issued for a payment relating to your current paid subscription period, Biqet may end the associated paid subscription and return your account to the Free plan.
A partial refund will not normally affect your current subscription or paid access unless otherwise required by law or specifically agreed with you.
If you dispute or charge back a payment through your bank, card provider, payment provider or Stripe, Biqet may temporarily restrict access to paid features while the payment dispute is being reviewed. Your underlying account may remain available with Free-level access during this period.
While a payment dispute is under review, certain subscription changes may be temporarily unavailable. You may still be permitted to update your payment method where appropriate.
If a payment dispute is resolved in BIQET LTD's favour and the relevant paid subscription remains active, paid access may be restored in accordance with the subscription's current status.
If a payment dispute is resolved in your favour in relation to the payment funding your current subscription period, the associated paid subscription may be ended and your account returned to the Free plan.
Refunds and payment disputes do not, by themselves, automatically delete your Biqet account, CVs, career diagnosis, application information or other account data. Account closure and deletion are separate processes and are handled in accordance with our Privacy Policy and applicable legal obligations.
Historical refunds or payment disputes relating to an earlier billing period will not normally affect a separate, valid current subscription unless this is necessary to correct the account, prevent fraud or abuse, comply with a payment provider's requirements, or comply with applicable law.
Nothing in this section prevents you from contacting us about a payment problem before raising a dispute with your payment provider.
Nothing in these Terms excludes or restricts any cancellation, refund, chargeback, dispute or other consumer rights or remedies that you are legally entitled to exercise under applicable law.
Where applicable law gives you a statutory cancellation or refund right, that right will continue to apply regardless of anything stated in these Terms.
Further subscription, payment and cancellation information may be presented to you before purchasing a paid plan.
7. Acceptable Use
You agree not to:
Use Biqet for unlawful or fraudulent purposes.
Attempt to gain unauthorised access to Biqet, another user's account or our infrastructure.
Upload viruses, malicious software or harmful content.
Deliberately interfere with or disrupt the service.
Circumvent authentication, subscription, usage or security restrictions.
Exploit bugs or vulnerabilities.
Use automated methods to excessively access or abuse the service without permission.
Impersonate another person.
Use another person's information without appropriate authority.
Use Biqet to harass, threaten or harm another person.
Attempt to reverse engineer, reproduce or unlawfully copy protected parts of the platform.
Share an account in a way intended to circumvent individual plan limits.
Repeatedly submit CVs belonging to different people through one personal account to avoid applicable account or subscription restrictions.
We may restrict, suspend or terminate accounts where we reasonably believe these Terms have been breached or the platform is being abused.
8. AI Career Guidance
Biqet uses artificial intelligence and automated processing to generate career-related information, scores, recommendations and guidance.
This may include:
Career health assessments
CV and ATS-related scores
Recruiter and readability assessments
Career strengths and areas for improvement
Career-path recommendations
Salary-related estimates
Interview preparation
Career roadmaps
Suggested actions
Other personalised career insights
AI-generated information is intended to assist you and should not be treated as a guarantee or substitute for your own judgement.
Biqet does not guarantee:
Employment
Interview invitations
Interview success
Job offers
Particular career outcomes
Particular salary levels
Acceptance by an applicant tracking system
That an employer or recruiter will reach the same assessment as Biqet
That every AI-generated statement, score or recommendation will be accurate or complete
Different employers, recruiters and applicant tracking systems use different criteria and processes.
Biqet's scores and assessments are therefore guidance and estimates rather than representations of how a particular employer will evaluate you.
Biqet does not provide legal, financial or regulated recruitment advice.
You remain responsible for your career, employment and application decisions.
9. Your Content and CVs
You retain ownership of the CVs, documents, text and other information you submit to Biqet.
You give BIQET LTD permission to host, store, transmit, analyse and otherwise process that information to the extent reasonably necessary to:
Provide the Biqet service.
Generate requested analyses and recommendations.
Maintain your dashboard and account features.
Protect and secure the service.
Troubleshoot technical problems.
Improve the operation and quality of Biqet in accordance with our Privacy Policy.
You are responsible for ensuring that you have the right to submit information you upload to Biqet.
You should not upload another person's CV or personal information without their permission or another lawful basis for doing so.
Biqet may reject or restrict processing of a CV where our systems reasonably determine that it does not belong to the account holder or where processing would breach applicable usage restrictions.
Our handling of personal information is further explained in our Privacy Policy.
10. Intellectual Property
Except for content belonging to users or third parties, the Biqet platform and its associated software, designs, branding, interfaces, graphics, text and other protected materials are owned by or licensed to BIQET LTD.
These materials are protected by applicable intellectual property laws.
You may use Biqet for its intended personal purposes.
You may not, without permission:
Copy or reproduce substantial parts of the platform.
Sell, sublicense or commercially redistribute Biqet content or software.
Remove intellectual property notices.
Use Biqet branding in a way that falsely suggests endorsement or affiliation.
Reverse engineer protected elements of the service except where applicable law expressly permits it.
11. Service Availability and Changes
We aim to provide a reliable service, but we cannot guarantee that Biqet will always be available, uninterrupted or error-free.
The service may occasionally be unavailable because of:
Maintenance
Updates
Technical failures
Third-party service interruptions
Security incidents
Events outside our reasonable control
We may update, improve, replace or discontinue features as Biqet develops.
We may also impose reasonable technical or usage restrictions where necessary to maintain security, reliability and fair use.
12. Third-Party Services
Biqet relies on third-party technology and service providers for parts of the service.
These may include providers of:
Authentication
Cloud infrastructure
Databases and file storage
Artificial intelligence
Workflow automation
Email services
Analytics
Payment processing
Other supporting infrastructure
Third-party services may occasionally experience interruptions or changes outside BIQET LTD's reasonable control.
Where you interact directly with a third-party service, additional terms or privacy policies from that provider may apply.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence where liability cannot legally be excluded.
Fraud or fraudulent misrepresentation.
Any other liability that cannot legally be excluded or limited.
Your statutory consumer rights.
Subject to applicable law, BIQET LTD is not responsible for losses resulting solely from your reliance on AI-generated career guidance where the information was provided as advisory guidance rather than a guaranteed outcome.
We are not responsible for decisions made independently by employers, recruiters, applicant tracking systems or other third parties.
If you use Biqet as a consumer, nothing in these Terms limits rights or remedies available to you under applicable consumer law.
14. Termination and Account Closure
You may stop using Biqet at any time and may close your account using the options provided by the service.
We may suspend, restrict or terminate access where reasonably necessary, including where:
You materially breach these Terms.
We reasonably suspect fraud or abuse.
You attempt to compromise the security of the service.
Your use creates a material risk to Biqet or other users.
We are required to do so by law.
Where appropriate and reasonably possible, we may provide notice before taking action.
Account closure and personal-data deletion are handled in accordance with our Privacy Policy and applicable legal obligations.
15. Privacy
Your privacy is important to us.
Our collection and use of personal information is governed by our Privacy Policy.
BIQET LTD is the data controller for personal information processed through Biqet where BIQET LTD determines the purposes and means of that processing.
Please read our Privacy Policy for information about:
What personal information we collect.
Why we process it.
How long we keep it.
The organisations we may share it with.
Your data-protection rights.
How to contact us about privacy.
16. Changes to These Terms
We may update these Terms as Biqet, our business, applicable law or our services change.
When we update the Terms, we will change the Last updated date at the top of this page.
Where a change is material, we will provide additional notice where appropriate or required by law.
Changes will not retrospectively remove statutory rights or contractual rights that cannot lawfully be changed in that way.
17. Governing Law and Disputes
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may also have mandatory rights under the laws applicable where you live which these Terms do not override.
We encourage you to contact us first if you have a complaint or dispute so that we can try to resolve it.
Nothing in these Terms removes any right you may have to bring proceedings in a court that has jurisdiction under applicable consumer law.
18. Contact Us
If you have questions about these Terms or Biqet, please contact:
BIQET LTD
Company number: 17416011
Registered in England and Wales
Registered office:
66 Paul Street
London
England
United Kingdom
EC2A 4NA
Email: hello@biqet.com